Privacy policy

1. Data controller

Ticketsway S.r.l.
Piazza Dante Alighieri 19, 83047 Lioni (AV), Italy
VAT and tax code: 03097290641
PEC: ticketsway@pec.it

2. What data we process

• Data you give us: the email address you enter in the “Leave your email” form, together with the website language, the page you signed up from and the date and time of your consent.
• Technical browsing data: as with any website, the hosting provider automatically receives your IP address, browser type and the time of each request, which are needed to show the pages and protect them from abuse. We don’t use them to identify or profile you.

We don’t collect payment data or special categories of data.

3. Why we process it and on what legal basis

• To contact you and give you access to Ticketsway and show you how it works: the legal basis is your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time; withdrawal doesn’t affect processing already carried out.
• To run the website and keep it secure: our legitimate interest (Art. 6(1)(f) GDPR).

We don’t send newsletters or advertising without specific consent, we don’t make automated decisions and we don’t profile you.

4. Do you have to give us your data?

No. Leaving your email is optional; without it, however, we can’t contact you to give you access.

5. Who can see the data

The data is processed by authorised Ticketsway staff and by providers that help us run the website, appointed as data processors (Art. 28 GDPR):

• Cloudflare, Inc. (Cloudflare Pages): website hosting and security;
• Web3Forms (web3forms.com): forwarding the email form to our mailbox;
• the email service we use to receive and answer emails.

We don’t sell or pass on your data to third parties.

6. Transfers outside the European Union

Some providers may process data in the United States or other countries outside the European Economic Area. In those cases the transfer is based on the European Commission’s adequacy decision (EU-U.S. Data Privacy Framework) or on the standard contractual clauses approved by the Commission.

7. How long we keep it

• Email and form data: until we have given you access, and in any case no longer than 24 months from our last contact, or until you withdraw your consent.
• Technical browsing data: for the period set by the hosting provider for security purposes, usually a few days.

8. Your rights

At any time you can ask for access to your data, rectification, erasure, restriction of processing and portability, and you can object to processing (Arts. 15–22 GDPR) or withdraw your consent. Just write to ticketsway@pec.it.

If you believe the processing breaks the law, you can lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the supervisory authority of the country where you live.

9. Changes

We may update this policy, for example when the services we use change. The date of the last update is shown at the top.